Real Stories, Real Results

The Challenge

Sarah, a 34-year-old with progressive multiple sclerosis, struggled with her existing bathroom. The narrow doorway, step-in shower, and lack of grab rails made daily routines exhausting and dangerous.

The Solution

Working with an NDIS-registered provider and occupational therapist, Sarah's bathroom underwent a complete transformation including doorway widening, installation of a roll-in shower, strategic grab rail placement, and height-adjustable fixtures.

Results & Impact

• Achieved complete independence in bathroom activities
• Reduced caregiver support time by 70%
• Eliminated fall risks and safety concerns
• Improved quality of life and confidence

The Challenge

The Johnson family needed a kitchen that worked for three generations, including their teenage son who uses a wheelchair and their ageing parents with mobility limitations.

The Solution

The kitchen was redesigned with universal design principles: varying counter heights, pull-out shelving, side-opening appliances, and ample circulation space. Smart technology integration added voice-activated controls.

Results & Impact

• All family members can cook independently
• Improved workflow and efficiency for everyone
• Future-proofed for changing mobility needs
• Increased home value by 15%

The Challenge

David, living with C5-C6 quadriplegia, relied heavily on 24/7 care for environmental controls including lights, temperature, doors, and entertainment systems.

The Solution

A comprehensive smart home system was installed featuring voice-activated controls, automated doors and windows, environmental sensors, and an emergency alert system, all integrated with existing home modifications.

Results & Impact

• Reduced overnight care needs by 50%
• Gained control over home environment
• Emergency response time improved
• Annual care cost savings of $28,000

The Challenge

Margaret, an 82-year-old veteran with limited mobility, wanted to remain in her family home but faced increasing safety risks including steps, narrow doorways, and difficult-to-reach storage.

The Solution

DVA funding enabled installation of ramps, doorway modifications, bathroom grab rails, improved lighting, and accessible storage solutions throughout the home.

Results & Impact

• Eliminated fall hazards throughout home
• Maintained independence and home ownership
• Reduced hospital visits by 80%
• Family peace of mind improved

The Challenge

After a motorcycle accident left him with a T6 spinal cord injury, Michael Chen needed his two-story home completely reimagined for wheelchair access while maintaining aesthetics for his young family.

The Solution

A comprehensive renovation included: ground floor bedroom conversion, accessible bathroom creation, kitchen modifications, doorway widening, flooring changes, and ramp installation with landscaping integration.

Results & Impact

• Full ground-floor independence achieved
• Family can remain in their neighborhood
• Home value maintained despite extensive modifications
• Seamless design blends modifications with existing style

The Challenge

Emma, a young professional with cerebral palsy, struggled to find accessible rental properties. Her current rental had a step entry, standard bathroom, and was in a perfect location for her work.

The Solution

Working with her landlord and using portable/removable modifications, the property was made accessible with a modular ramp, bathroom grab rails, and lever-style door handles, all reversible upon moving.

Results & Impact

• Accessible rental solution without permanent changes
• Landlord agreement secured with professional installation
• Set precedent for disability-friendly rental practices
• Total independence in ideal location